Global Volunteers seeks volunteers for our St. Paul office – specifically in the Marketing and International Operations departments. However, if you have other interests and/or skills to share, please tell us about them and how we may “fit” your interests.
If you dream of becoming a part of a team that’s making a difference in the world, there may be an opportunity for you either in our main office in St. Paul, Minnesota or in one of our host communities around the world. All open positions are advertised on the Minnesota Council of Nonprofits website as well as below – so please check both websites often.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
If you are interested in a posted position while the job is open, please email your résumé & cover letter to firstname.lastname@example.org – or to the staff address in the job posting. No phone inquiries, please.
In the for-profit sector, this function is often referred to as a sales position. This full-time position assists people who contact Global Volunteers seeking information about short-term (one, two and three weeks) volunteering. The principle function is to facilitate the decision-making process through telephone and email communications. Volunteer Coordinators help inquirers overcome real and perceived obstacles to volunteering in a developing community, and assist them in making an informed decision to participate on a Global Volunteers service program.
Location: Twin Cities Metro
Salary: $37,000 to $40,000 plus potential annual bonus; health and dental insurance; generous PTO
Hours: 8 AM to 4:30 PM (negotiable)
- Learn about all Global Volunteers programs
- Fully understand and embrace Global Volunteers Philosophy of Service
- Study all countries programs, including history, community work projects, local culture, community partners, logistics (lodging, meals, transportation, etc.), service program contributions, etc.
- Become completely familiar with company website.
- Engage in off-site training.
- Participate on one company-paid service program during the first year of employment, and every year thereafter provided individual quota is met.
- Learn about needs, capabilities and interests of prospective volunteers
- Establish a relationship with prospective volunteers.
- Determine communities/countries and community work projects are of most interest.
- Ask about skills and abilities.
- Inquire about preferred travel period.
- Ascertain why the person wants to serve.
- Deduce level of interest.
- Inform prospective volunteers about Global Volunteers.
- Provide information about the tremendous needs pregnant women, mothers and their children have in developing communities world-wide; how/why volunteers are so helpful to families and community-based organizations; the communities we serve; the important work in which volunteers are engaged (12 Essential Services, Conversational English, domestic programs); logistics (lodging, meals, transportation); tax deductible service program contributions; the organization; and the basics of our Philosophy of Service.
- Share stories of previous volunteers’ experiences.
- Ensure prospective volunteers immediately receive all requested material/information.
- Follow up with each prospective volunteer.
- Provide written materials and send follow-up mailings as appropriate.
- Explain the value of tax deductibility.
- Qualify prospective volunteers, considering such factors as:
- Match with Global Volunteers Philosophy of Service
- Skills and education
- Ability to fully participate, e.g., physical mobility, ability to pay or raise the financial contribution
- Intent and likelihood of serving
- Help prospective volunteers overcome objections and obstacles.
- Discern which objections and/or obstacles are preventing the decision to volunteer.
- Provide assurances regarding their genuine ability to serve; foster trust in our ability to fully engage them in meaningful service; explain that this experience is much larger than itself; offer copies of our Volunteer Manual, Conversational English Teaching Guide, Essential Services Prospectus, etc.
- If money is an obstacle, explain how many volunteers fundraise part or all of the cost of volunteering, describe the available tools to help them fundraise, and encourage them to fundraise all or part of the service program expenses.
- Obtain commitment to volunteer.
- Ask each prospective volunteer to commit to helping children.
- Ask each prospective volunteer to submit their registration.
- Encourage every prospective volunteers to consider asking a friend or relative to join them.
- Secure registration and deposit.
- Achieve Recruiting Goals
- Annually recruit the number of volunteers assigned based on years in the job.
- Stay abreast of all service program changes, modifications, and improvements.
- Assist with developing sales and marketing materials.
- Database Management
- Maintain and manage computer database by recording all pertinent information received via mail, e-mail, or telephone communications with prospective volunteers.
- Comply with all data-entry procedures to ensure information is accurate.
- Team Work
- Contribute to periodic efforts related to recruiting, e.g., help develop marketing materials, assess volunteer data and market trends, etc.
- Provide backup and support for other members of the Volunteer Coordination team, e.g., assist prospective volunteers managed by another volunteer coordinator who is out of the office.
- Assist with training of new volunteer coordinators.
EXPERIENCE AND QUALIFICATIONS:
- Strong communication skills (both verbal and written)
- Previous sales experience
- High level of attention to detail
- Demonstrated teamwork
- Four-year baccalaureate degree
- Passion for making a difference in the world, especially for vulnerable children
- International travel, study and/or work a plus.
HOW TO APPLY:
Please send cover letter and resume to email@example.com . Subject line: Volunteer Coordinator Position.
Cover letter must address each of the following in individual numbered paragraphs:
- Your motivation to help facilitate community development with a focus on children;
- A detailed description of your sales experience;
- Your international travel experience;
- Why you want to work for Global Volunteers.
No international positions currently open.
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